I have zero complaints about any aspect of my experience. Customer service was quick to reply, and they answered all of my questions. All communication was also polite and friendly. The price was amazing, as well. Shipping was very fast, and she came well packaged and discreet. Not only did she come as advertised, but they threw in an extra wig AND a diffrrent colored set of eyes! I wish my own photos did her justice. She looks exactly like the stock photos. Sy Doll clearly make a quality product. Her joints are stiff enough to easily hold poses and positions without being difficult to move. The gel breasts are quite realistic. If I decide to get a 3rd doll, I'll definitely be coming back to Sex Doll Partner. Great pricing, great communication, great service. I'll also probably get another Sy Doll model, as the quality for a "budget" brand is outstanding.